Saved cards and expiry

Both features are part of the free plugin. You don't need Pro or a license for them.

Saved cards

Signed-in customers can keep their gift cards in their account and pick one at checkout, instead of typing the code each time.

Turn it on or off

Go to Artbees → Gift Cards → General → Saved cards. Let customers save cards to their account is on by default. Click Save changes after changing it.

How a customer saves a card

  1. The recipient opens their card's private page with the Use your gift card link in the gift email.
  2. If they're signed in, they click Save to my account. If they aren't, they see Sign in to save this card to your account.
  3. The card now appears in My Account → Gift cards, with its available amount.
  4. At checkout, under Have a gift card?, they click Use saved … to apply it.

Applying a saved card is always the customer's choice. It's never applied automatically.

Having an account with the same email address as the recipient isn't enough to see a card. The customer must open the card's private link while signed in. This stops cards being exposed to anyone who happens to share an email address.

My Account → Gift cards shows while saving is on. If you turn saving off, customers who already saved cards still see them and can still use them.

Expiry and reminders

Cards don't expire unless you choose to set it.

Set a store-wide validity

Go to Artbees → Gift Cards → General → Validity:

  • Validity in days (0 = no expiry): how long a new card can be spent, counted from when it becomes active.
  • Reminder email, days before expiry (0 = none): when to email the recipient that their card is about to expire. The default is 7. It only applies to cards that have an expiry.

Click Save changes. The setting applies to cards issued after you change it. Cards already issued keep the terms they were sold with.

Set a validity for one product

Edit the gift card product. In the Gift card tab, set Validity days. Leave it empty to use the store default. 0 means this product's cards never expire.

What customers see

  • On the product page: "Valid for … days from activation. The expiry date is included with the gift."
  • On the gift email, the private card page and, with Pro, the PDF: Valid until …
  • The reminder email: "A reminder about your gift card", headed "Your gift card has a little time left".

When a card expires

  • It can't be spent. The balance check and card page show Expired.
  • Its unspent value stays visible on the card and in reports. It isn't written off or recorded as revenue automatically.
  • Staff can extend it: open the card in WooCommerce → Gift Cards, go to Extend existing validity, enter a New date/time (store timezone) and a reason, then click Extend validity. Extending changes the date only. It never adds money.

Check the gift card rules that apply to your store before setting an expiry. Some regions limit or forbid gift card expiry.

Without Pro

Saved cards and expiry don't depend on Pro. If you install Pro and later remove it, or its license ends, saved cards, expiry terms and reminders keep working.

Saved cards and expiry | Artbees Gift Cards - Artbees Plugins Help Center